Client Profiling: Top of the To-Do List
Understanding a client’s personality makes for a more productive process, no matter what the goals and expectations
It’s all about us, isn’t it? We take endless quizzes and surveys, trying to figure out our ‘type’ – A or B personality, introvert/extrovert, hopeless romantic, cynic, do-it-yourselfer, whatever.
The same profiling can help streamline the planning process if clients could also be categorized as a ‘type.’ Procrastinator? DIY-er? Bargain shopper? They come in all shapes, sizes, and idiosyncracies, but there are a few basic client types:
The Non-Planner (aka The Last-Minute Marketer)
Who they are: They need to promote a new product or their brand, but they have no idea where to start – so they don’t – until their deadline is upon them. Oh, and they don’t have a budget, either…
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